Customer Care Field Service Form

This form should only be used for MISSING PARTS, as well as WARRANTY and FIELD SERVICE issues related to product quality.
For freight damages, short shipments, and non-defective credit requests, please contact Customer Service.
For NON-DEFECTIVE Returns, please submit request to http://philipsps.tosystems.com/

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Contact Information

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Shipping InformationWhere you want the product shipped.

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Agent Information

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Fixture Catalog Number Type UPC # Quantity Subcomponent Needed
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Attachments

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If you have more than 3 items to attach or are unable to reduce the size of the files, please submit the form without images and reply to confirmation email with attachments.
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To follow-up on the status of your submission, please contact us at:
Email: dco.cc@philips.com
Phone: 1-800-234-1890, option 3, option 4

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